Customer Service Representative (Livermore, CA)

Customer Service Representative (Livermore, CA)

HomeGuard Incorporated seeks motivated individuals to join our team of hardworking, professional, friendly, and honest employees. HomeGuard provides a great work environment along with a benefits package that includes:

  • Medical and dental coverage
  • 401K
  • Paid holidays, vacation, & sick time
  • Bonuses & much more.

Responsibilities include (but are not limited to):

  • Take all incoming calls, possibly redirecting to appropriate personnel
  • Provide professional and courteous customer service to our clients in the Real Estate Industry.
  • Enter Orders and schedule appointments.
  • Cross-sell related products to customers.
  • Develop and maintain positive and professional relationships with clients and co-workers.
  • Follow-through with customer to assure client satisfaction.
  • Take on projects as needed.

To be successful in this position the following qualifications are necessary:

  • Exceptional phone skills
  • Strong written and verbal skills
  • Proficient with Access, MS Excel, MS Word, and Outlook
  • Windows Operating System and Office knowledge and experience
  • Strong organizational and follow up skills
  • Strong attention to detail
  • Must be enthusiastic, have a strong can-do attitude and be a team player
  • Problem solving skills
  • The ability to operate basic office machinery (fax/copier/printer)
  • Self-motivated to work without constant direct supervision
  • Work well under pressure with time sensitive deadlines
  • Willing to take ownership of Customer Service Position and any project given
  • Good attendance a must
  • Punctuality is imperative

Only those candidates whose resumes are selected will be contacted. Phone calls regarding this position will not be accepted.

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