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September 28, 2020
Good communication while scheduling. Great follow-up. Repair persons arrived on time and performed work quickly with minimal disruption.
August 3, 2020
Excellent Service. Excellent Follow up on work performed. Totally Satisfied!
From first contact to HomeGuard, Susan Wilmore whom answered the phone was always at ease, knew what my requests were and was able to make the process perfect. My Concierge, Serena Mason’s smooth handling of the roof repairs that I requested. Then the repair man who came was very polite complied with the Covid-19 directions of wearing a face-mask. (Wish I had his name!!) Great experience, all around!!
July 31, 2020
I am very impressed with HomeGuard. They kept me posted on the plan of work all along the way. Staff is pleasant and efficient and everything was done according to the agreement. Very professional. I recommend them highly.
July 28, 2020
The tech was outstanding. Kept us informed every step of the way, did a fabulous job, and did a thorough walk through when he was done. Best yet also cleaned up after himself. The repairs were so good, I thought for a second about not moving.
July 23, 2020
Excellent customer service, very kind and polite.
They contacted me regularly via phone and email and when I needed anything they answered promptly
April 29, 2020
Every possible effort to communicate was employed. On those occasions when I was unable to answer their call, an e-mail arrived before I could check voice mail. Grateful for that.
April 13, 2020
Communication for the work execution was fantastic… calls and emails to confirm scheduled appointment and also after work was complete.